Cemetery headstone complete includes engraving free shipping Connected Hearts

Description

Engraving included. Multiple designs to choose from- 100% granite- Simple ordering process. Please read entire detail, we have over 12 paragraphs below with the specific information you will need to consider in purchasing this stone. Open item description.
1.Please check with your cemetery prior to purchase for any restrictions regarding monuments for your particular plot. Do not purchase a stone prior to this step! See specifics in expanded details below.
2. Pricing includes front face engraving with design and your text names, dates and 16 characters of endearment.
3. Shipping covers a Business that can unload the stone lower 48 only* Other locations options are available see below for costs
4. Graphics are produced after purchase of the stone and must be approved by you before we start the engraving process**
5. When purchasing you can enter the information for the stone right on the order in the checkout screen in box noted message seller.
6. The delivery address must be on the transaction order. The name and contact number of person unloading the stone will also be needed.
7. You are responsible for the setting or placement of the stone
8. Please read the entire listing detail below here before purchasing. There are 12 paragraphs that expand on these details and will help walk you through the process
Item Details
Name "Connected Hearts" 100% granite
Color Grey  Quarried in USA Northern Georgia
Top 42 x 8 x 26" Polished 2 faces and top- edges natural rock
Base 54 x 14 x 8" Polished top edges natural rock
Engraving process- In the engraving of monuments the depth of cutting is very important to an enduring presentation of the stone. We strive to engrave each stone to a depth that ensures the natural shadowing effect of the well carved inscriptions that will be readable for eternity. An additional step that we always undertake is to “double process” each stone with designs that call for “Flashed Panels”. These are the areas of a design where the polish is removed to create a contrast to make any inscription stand out. The reason we double process is that this protects the carving with the cleanest lines creating the sharpest, cleanest engraving. There is a significant difference in doing this and we commit the time to do so over a single process. When purchasing enter your design choice, names and dates along with a endearment line if desired to the character count noted above.  We will attempt to engrave the names as you submit but are limited to the size stone to what might fit.  With this in mind sometimes on long names the middle name must be abbreviated.
Expanded details
1. Most cemeteries will have restrictions on markers and monuments that range from type and size and often can include color, designs, finishes and more. You will need to function as the contact person with the cemetery and make sure you understand the type of stone you are looking at will meet their requirements. Please contact them for this guidance prior to purchasing a stone.
2. Listed price includes the front face carving of this stone with the designs shown in the additional pictures of the listing along with your text information (names, dates). We will also engrave a term of endearment or sentiment phrase to the character limit that is shown in the personalization section of this listing. Example- “Rest in God’s loving arms” 21 characters.  Below are additional options available in this listing.  If you wish to combine several of these on your stone contact us for a custom link to purchase.
Looking to add any of the items below let us know and we will send a paypal once you have approved your design.
Back face engraved last name only            150.00
Back face engraved up to 75 characters     200.00
Ceramic portrait full color we recess these into the stone and epoxy
3 x 4” 159.00
5 X 7” 285.00
3. Shipping, as priced in our listing, covers delivery by Common Carrier LTL service to a Business with business hours and full-time employee’s for receiving shipments and capable of unloading the stone. Lower 48 states only. This allows us to contract the best pricing terms for our shipments. If you need to change this service there will be additional shipping fees. Please review expanded shipping options below. Carriers can be set to call prior to delivery or will call to set appointment. Any missed deliveries will incur a redeliver fee. A shipping notice will be generated when the stone ships along with a tracking that will be loaded the next day. We will need the name of the person at the ship to location that will be responsible for unloading and signing for the stone. In addition, we will need a contact number for this person. This is all information to be supplied to the carrier so to ensure as smooth delivery as possible. Understand and please note when we see issues with any stone purchase the vast majority are with delivery and all most without exception those are to locations not covered. If you have to change to a non-covered, ship to location, you really need to understand the risk you have caused in this decision.
4. A graphic of your stone will be created by our designer and sent to you through your personal email you have attached to this account. We do not create graphics prior to purchase but will in any instance refund 100% of cost of purchase if we are unable to get a graphic design that meets your needs. In addition, many Cemeteries will require design approval as standard procedure. The graphic we provide will meet their needs for approval and we will not engrave any stone prior to your approval. Again, in any instance, if the design does not meet the cemetery approval and we are unable to make changes that will allow the stone to be placed we are happy to refund 100%. Custom designs outside of simple changes to designs shown will add design costs to the stone. If you have ideas as to what you want for a design please contact us prior to purchase for pricing.
5. The setting or placement of the stone will be your responsibility. Many cemeteries will offer stone setting for a fee, some retail dealers will set stones shipped in but not all. In some cases, our customers set the stone. We do not provide specific instructions on this but would refer you to many sources of stone setting on YouTube. Most stones will require a foundation and that is also your responsibility to contract, check with your cemetery. A great resource for setting of a stone where a cemetery does not offer the service is a local funeral home that sells stones. They are often contracting with a local for the service.
6. The final delivery address must be on the sales transaction order. Simply said, this is the “ship to address” in the system. You can change this address at the time of the order on your checkout screen. We will not and cannot change the ship to address after the order is placed as it violates this site shipping policy.  We will also need the name and contact number of the person at the location that will unload the stone
7. Sending engraving info to us.  The checkout screen has a contact seller box. Enter your engraving information there or use message seller option to send.   We do not take information over the phone or prior to purchase. Simple design changes to those shown in the additional pictures may be possible at no additional charge but significant changes along with custom designs will have costs reflective of the time spent to create. Contact us prior to purchase if you have a design and want a quote.
8. Carved Impressions ships thousands of stones per year with a less than 1% damage occurrence. Please make sure to inspect or have your delivery location inspect the stone for damage prior to signing for the delivery and refuse the stone if there is damage. If possible, take a picture of the damage for us and contact us ASAP. Carved Impressions will remedy the issue with repair or replacement as quickly as possible. We will file any appropriate claim actions on the stone. Understand that when you accept and sign for the stone you are acknowledging that the stone has arrived without defect or damage from the shipping. Damage reported to the carrier after the stone is signed for will most likely not be covered with any recourse.
9. We will deliver a stone with the exact engraving you have approved. Please note it is your responsibility to carefully inspect every character in the graphic proof we send you for accuracy. We highly suggest having more than one individual involved in this process to eliminate errors. When you approve the graphic that is what we will engrave- there is no opportunity after that initial engraving to change a mistake and in most cases a new stone is less expensive than attempting to correct an error. Understand that any error in engraving that you have approved will not be corrected and the engraving will stand as completed so we cannot stress enough the thoroughness that should be employed on examining the graphic for errors.
Delivery locations options
Carved Impressions has negotiated contracts with multiple common ltl carriers across the county in an effort to offer the best pricing for stones.  We ship free to business locations that meet the qualifications detailed below.  In all cases we will need the name and the contact number of the person that will be responsible for the stone.  The delivery location address on the order.  If you are shipping to a location not covered by the business description you will need to purchase additional delivery services.  In all cases other than a residential delivery you are responsible for the unloading of the skid.  If the location cannot do that you will need to purchase lift gate service.  If a carrier arrives at a location and the skid cannot be removed by the location the stone will be sent back to the terminal and you will be contacted for the next delivery attempt (all locations other than residence) and the added service of a lift gate.  Again, we work to offer free shipping options to the qualified locations but if you need to change that there will be additional costs.
Based on the location you enter as your ship to on your order we will send a paypal invoice for any location not qualifying for the free shipping requirements detailed here
Business location                    Free
To qualify this location must be capable of unloading the skid from a 53’ trailer.  Access must be unrestricted for the 53’ trailer into the facility.  Location must have full time employees on site.  If a location regularly service trailers and has equipment to unload heavy skids they should qualify.  If there is any question contact us prior to purchase to avoid any issues.  Home based business does not qualify.  Churches and Cemeteries are both restricted entrance locations for 53’ trailers and do not qualify but you have the option to add service to these locations along with a residence.  In addition, the stone can be delivered to a freight companies’ terminal for them to hold until you pick it up.  The terminal will set the skid on your truck and any trailer without a gate.  The terminal usually is within 100 miles of destination address.  Please contact us prior to purchase to determine which terminal we would be shipping to.  Please note you will be contacted by the terminal when this is ready to pick up and you will need to be ready to do so.  You will have a ship notice on any delivery location and a tracking that will have an eta.
Cemetery                        adds     75.00
The cemetery must be accessible for a 53’ trailer.  Please check with your cemetery for confirmation and gate entrance directions.  The cemetery must have equipment to unload the stone.  Please confirm this prior to purchase.  If they do not you will need to also add a lift gate service to delivery.  Every cemetery in the US must have a street address.  Without that address the carrier will not accept the delivery.  Attempting to meet a carrier at a location for delivery is not advised.  Common carriers are unreliable as to delivery times.  We can have the carrier set to call prior to delivery to try and get you a better window but that isn’t always reliable and the real issue is if you miss the carrier you will be responsible for a charge for the next delivery attempt that will be 100.00 more and up depending on the carrier and delivery location.  So again, we do not advise attempting to meet a carrier at any location.
Church                             adds        100.00
The church must be accessible for a 53’ trailer.  Please check with your church for confirmation and lot entrance directions.  The church must have equipment to unload the stone.  Please confirm this prior to purchase.  If they do not you will need to also add a lift gate service to delivery.  Attempting to meet a carrier at a location for delivery is not advised.  Common carriers are unreliable as to delivery times.  We can have the carrier set to call prior to delivery to try and get you a better window but that isn’t always reliable and the real issue is if you miss the carrier you will be responsible for a charge for the next delivery attempt that will be 100.00 more and up depending on the carrier and delivery location.  So again, we do not advise attempting to meet a carrier at any location.
Residence                        adds         190.00
This covers delivery along with a lift gate to set the skid on the end of the drive way.  The carrier will not be responsible for anything more.  You will need to have someone there to inspect the stone and sign for the delivery.  Carriers will call to set an appointment for delivery and in most cases call prior to arrival.  Very important that you have someone home.  If the carrier is missed there will be a charge for the next delivery that usually exceeds 100.00 and up based on carrier and delivery location.
Thank you for taking the time to read this listing. We work very hard to make this process as smooth as possible. We want to make sure you are comfortable making this type purchase. Our experience has shown us those that read the listings have a high satisfaction level in the overall experience. Believe it or not we actually have customers, while rare, that will buy a stone without ever reading the listing. This can lead to frustration on the part of both parties so again let us thank you for your thoroughness and attention to details.
Purchasing a stone through the internet can have both an economic savings and be personally fulfilling with your involvement. We are here to try to assist and answer any questions that you send through the contact seller option. We see the creation of every monument we produce as an honor extended to us to commemorate a life and we appreciate your consideration of us with that honor. Carved Impressions.